The website thehomeindia.com (hereinafter ‘website’), is developed and operated by M/s The Home, a Proprietorship Concern, with its Registered Office at Ram Nagar, Nagpur (hereinafter ‘TheHome’)is offered to the user/s (hereinafter ‘visitor/s’) upon the terms and conditions that follow.
At thehomeindia.com, it is our endeavor to make your shopping experience seamless, enjoyable, simple and hassle-free. Therefore, we ensure that every product you order is in perfect condition and that it reaches you within the time stipulated by us. Please do peruse our Shipping & Delivery Policy.
Types of Shipping Available
We provide two modes of shipping to our customers: Normal Delivery: By Surface Transport which takes up to 7-10 business days Express Delivery: By Air Courier which takes 5-7 business days to deliver the order.
As a special privilege to our valued guests, thehomeindia.com offers Free Shipping on all orders that amount to Rs.5000 or above, in case of Normal Delivery. All orders below Rs.5000 are charged a Nominal Shipping Fee of Rs.300/- for Normal Delivery. For Express Delivery Rs.600/- will be charged for every single order irrespective of order value in a single mode of transport.
All items are carefully packaged at our warehouse to avoid any form of damage. We ensure the fragile items are packed safely with high quality bubble sheets and air cushions to secure the package. Our products are wrapped and sealed with a tamper and weather proof packaging to ensure that you receive your order in safe and secure condition. If you find any kind of discrepancies, or if the package is upon delivery looks tampered with or damaged, please do not accept the package and immediately contact our Customer Service at 0712- 2531119 (Monday - Saturday 10 AM to 7 PM) or email us at firstname.lastname@example.org.
Delivery Time & Tracking Information
Please allow us up to 7-10 business days for Normal delivery & 5-7 business days from the day you receive the order confirmation. Our delivery partners will attempt to deliver the package twice before it is returned back to us. Please provide your complete and accurate address including pin code and mobile number in the delivery address as it will help in making a faster delivery. An email will be sent to you after the order is shipped and also once delivered. For further assistance, please contact our Customer Service at 0712-2531119 (Monday - Saturday 10 AM to 7 PM) or write to us at email@example.com.