customercare@thehomeindia.com

Terms of Use and Privacy Policy

The website thehomeindia.com (hereinafter ‘website’), is developed and operated by M/s The Home, a Proprietorship Concern, with its Registered Office at Ram Nagar, Nagpur, Maharashtra (hereinafter ‘The Home’) is offered to the user/s (hereinafter ‘visitor/s’) upon the terms and conditions that follow. We value the trust you place in thehomeindia.com. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our privacy policy. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

Data we collect

We collect personally identifiable information (email address, name, phone number, address, etc.) from you when you Sign Up with thehomeIndia.com. While you can browse some sections of our Website without being a registered user, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests. We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes, trouble shoot problems, help promote a safe service, collect monies owed, measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates, to customize your experience, detect and protect us against error, fraud and other criminal activity, to enforce our terms and conditions and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users' activity on our website. We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like pin code, age, or income level). We use this data to tailor your experience at our site, providing you with content that we think you might be interested in and to display content according to your preferences.

Cookies

A “Cookie” is a small piece of information stored by a web server so that it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. thehomeindia.com places temporary cookies in your computer’s hard drive. thehomeindia.com cookies do not contain any of your personal identifiable information. We use data collection devices such as cookies on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. We offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interest. Most cookies are session cookies, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the website and you may be required to re-enter your password more frequently during a session. If you choose to buy on the website, we collect information about your buying behavior. If you transact with us, we collect some additional information such as a billing address, a credit/debit card number and a credit/debit card expiration date and/or other payment instrument details which to the best of our ability and trust are through a trusted/reliable payment portal and is a secured link. If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information that you provide to us. We retain this information as necessary to resolve disputes provide customer support and troubleshoot problems as permitted by law.

Sharing of personal information

We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts, correlate related or multiple accounts to prevent abuse of our services and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-on. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary, in response to court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy, or to respond to claims that an advertisement, posting or other content violates the rights of a third party, or to protect the rights, property or personal safety of our users or the general public. thehomeIndia.com and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur, the other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

Links to Other Sites

Our site links to other websites that may collect personally identifiable information about you. thehomeindia.com is not responsible for the privacy practices or the content of those linked websites.

Security

To protect against the loss, misuse and alteration of the information under our control, we have in place physical, electronic and managerial procedures. Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access.

Opting out of Communications

thehomeindia.com provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you wish to remove your contact information from all thehomeindia.com lists and newsletters, please login to your account at www.thehomeindia.com and edit your newsletter subscriptions.

Advertising

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Questions

Questions regarding the Terms of Use & Privacy Policy should be directed to the following address: customercare@thehomeindia.com



 

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